All Nokia 5 owners are being affected by a strange issue that prevents them from opening the Dolby Equalizer settings from certain music apps. When they try to open the Equalizer app, they would get a white screen instead of the audio settings.
The good news is that HMD is working on a fix. The company’s Nokia Mobile Care Team has acknowledged this issue and said that they are already working to fix it. In the meantime, there are many third-party apps in the Google Play Store that should work just fine.