Early owners of Google’s latest Pixel 2 and Pixel 2 XL smartphones have been experiencing various issues, which will all be fixed in the coming update. While those are all software-related issues, the phones also suffer from the well-known OLED display issue – burn-in.

Burn-in issue is known to be an issue with OLED displays when objects remain on screen for too long and owners of new Pixel phones claim that they have encountered the issue after a week of use. Google has now released a statement, saying that the burn-in issue should not happen during the normal use. The good news is that the company is still looking for a software fix.

“Extensive testing of the Pixel 2 XL display show that its decay characteristics are comparable to OLED panels used in other premium smartphones. The differential aging should not affect the user experience of the phone, as it’s not visible under normal use of your Pixel 2 XL.”

“We want to add some info regarding the blue tint that some of you have been asking about. The slight blue tint is inherent in the display hardware and only visible when you hold the screen at a sharp angle. All displays are susceptible to some level of color shift (e.g. red, yellow, blue) when viewing from off angles due to the pixel cavity design. Similar to our choice with a cooler white point, we went with what users tend to prefer and chose a design that shifts blue.”

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